We have a variety of payment methods for private patients and because we have HICAPS installed, payment is quick and easy if you have private health insurance.
Private health insurance:
TYRO is available at our practices so you can claim through your health fund on the spot. Just make sure that you bring your card to the consultation. We are proud members of the HCF More for Muscles Program which entitles HCF members to a free initial consultation. We are also a BUPA Preferred Provider meaning we offer maximum rebate and a reduced consultation fee to BUPA members.
Bulk billing services are available to patients who are referred by their GP under a Medicare EPC referral. This entitles our patients up to 5 consultations per calendar year which are entirely bulk-billed. You will not be required to pay upfront or pay any gap fees. If you are unsure of this service it is best to talk to your local GP regarding your eligibility.
To book an appointment for a work related injury we generally require the following information: your claim number, who your insurance company is and your case manager’s name. This will allow us to verify your claim and allow treatment to start as soon as possible. We are also providers of Coles and Woolworths InjuryNET service and Woolworths FPES MediSupport. For patients who are referred through these services we do not require the above information for treatment to start.
Comprehensive Third Party:
For a CTP claim we generally require the following information: your claim number, who your insurance company is and your case manager’s name. Once this is verified then treatment can start immediately.
Department of Veteran Affairs:
At REHAB HQ we service veterans who have either a White Card or a Gold Card. We require a referral from a doctor to commence treatment and work with you in the long term to treat your injuries.